Customer Support
Cleaning and Care
Your new Heidelberg wood floor is a major investment in your home. Your floor is manufactured for maximum durability and easy maintenance and is finished with a high quality finish that protects the wood and helps keep the flooring looking beautiful. While highly durable, this finish is NOT indestructible. However, by following the simple steps below and establishing a regular cleaning schedule using ONLY recommended cleaning products will allow your floor to bring you years of enjoyment and beauty.
HARD WAX OIL FINISHES: CLICK HERE for PDF
NATURAL OIL FINISHES: CLICK HERE for PDF
URETHANE FINISHES: CLICK HERE for PDF
Installation Guidelines
Heidelberg Wood Flooring strongly recommends that installation be done by a professional flooring contractor familiar with wide plank flooring.
COMPLETE NWFA INSTALLATION GUIDELINES: CLICK HERE for PDF
SOLID PLANK SUMMARY: CLICK HERE for PDF
ENGINEERED PLANK SUMMARY: CLICK HERE for PDF